Need 帮助 with Admission, Registration, Financial 援助, Holds or other questions? 的 campus is open and in person and remote 帮助 is 可用.  

Campus will be closed Friday, May 29th in observance of Cesar Chavez Day.

Are 你 a New Student? 的 First Year Experience (FYE) staff are ready to 帮助 你.
In Person 支持

Pathways FYE Center, V-100

小时:
Monday - Friday: 8am - 5pm

Virtual 支持 Center 下降时间
Monday - Friday: 9 am - 4 pm

使用我们的 Virtual 支持 Center to get 帮助 from our friendly PCC staff.
关闭

the Virtual 支持 Center

  1. 访问 the Virtual 支持 Center 登录 Page
  2. Sign in with 你r Lancer ID#
    • If 你 don't have a Student ID #, select “Not a student yet” under the sign-in button.
    • We recommend applying for admission at www.帕萨迪纳市.edu/apply 
  3. When it's 你r turn, a PCC team member will contact 你 to start 你r session!  We use email, text, and phone call communication methods.  

注:The phone number may show “no caller ID” or it may be a “626” phone number.  如果他们 missed 你, please sign up again.  Please be sure 你r contact information is up to date in LancerPoint. 

  

Non-业务 Hours

When the Help Centers are closed, 你 can reach out to us by phone or by email  — our PCC operators are here to 帮助 你!
电子邮件: gotopcc@帕萨迪纳市.edu or 请致电: (855) GO-TO-PCC.

Skip the Lines with Our Self-Guided Resources

Enrollment and Registration Guides & 视频

Learn how to use LancerPoint to complete the steps to enroll at PCC. Whether 你're new to PCC or just need a refresher on how to start 你r semester, these guides will 帮助!

操作指南 & 视频

Frequently Asked Questions

Get answers to some of the most commonly asked questions about starting the new semester. 

Plan to complete 你r educational plan (choosing classes) early so that 你 can register on 你r assigned 日期/时间.   

First-Time College Students:  完成 counseling process 在线. 

Continuing and Returning Students: 
Other Students:  If 你 know what classes 你 need to take 你 can register on 你r assigned registration 日期/时间.  Additional information. 
完成 在线 prequisite clearance form. Additional instructions are provided on the website.  It usually takes 7-10 business days for processing so please complete 你r request as soon as possible.  
While registering, 你 may see one of the following items which may make it difficult for 你 to register. 使用我们的 Troubleshooting guide to see what 你r error means and how to fix it. 
Apply for financial aid by completing the Free Application for Federal Student 援助 (FAFSA)或 CA Dream Act Application (not a US Citizen or permanent resident), but meet AB 540 Criteria. It usually takes 4-6 weeks for processing.  

Transcripts can be viewed or ordered in LancerPoint.

How to Order Transcripts

请访问 What to Expect After Applying for 毕业 for additional information.   

PCC offers two types of fully 在线 classes:

  • 完全在线 异步
    • 异步 means that 你r 在线 class is pre-recorded. You do not log in at a specific time. Instead, 你 will 访问 class material on Canvas and complete assignments within a specific timeframe as specified by 你r instructor.
  • 完全在线 同步
    • 同步 意思是“生活”.  你会 log in at a specific time to take 这门课. 

You can learn more about how a course is being offered by checking the class schedule. Please note: 你r 在线 schedule says, “稍后通知” for all classes that are “异步”.

需要一台笔记本电脑? Laptops are 可用 to borrow from the PCC 图书馆. You can visit the library during their open hours to check one out!

View 图书馆 Hours

You can visit us in-person or purchase books 在线.  

书店 服务

  1. You can purchase 你r textbooks 在线 and pick them up at the 书店 service windows or 你 can have them shipped to 你
  2. Financial aid vouchers for Lancer 援助, EOPS, NextUp, Stars, CARE, Veterans, Department of Rehabilitation) will be 可用 for 在线 order payment. If 你 have been awarded a voucher, 你 will receive an email from Financial 援助 with information on how to 访问.
  3. If 你 cannot shop 在线,  purchase or rent books at the entrance to the Textbook floor of the 书店 (second floor).
  4. If 你 may visit the 书店 to purchase school supplies/art supplies. 

参观 书店's website for store hours and up-to-date information

You can get 你r LancerCard ID in the Pathways Center, V-100 or at the Foothill Campus.

参观 LancerCard Website for Information

Before the First Day of Class

  • Most classes have waitlists in order to provide students with a chance to get a seat in a class if a student registered in 这门课 drops it.
  • If 你 are on the waitlist and are offered a seat in the class by a system email, 你 have 48 hours to register for the class before it ​the notification expires. ​An email will be sent to 你r go.帕萨迪纳市.edu account ​informing 你 if a seat has become 可用. Please check this email often.
  • All waitlist notifications expire ​the day before the class begins.
  • If the professor for 这门课 provides 你 with an add code it will not work until the first meeting day of 这门课. This add code expires on the last day to add/drop 这门课 (the day before the Census date). Click on the CRN of 这门课 in the schedule of classes for important dates. 

After the First Day of Class

Waitlists for closed classes expire on the day before the class begins. For more information on crashing courses, read our how-to guide on "how to crash a course".

Dropping Classes

的 deadline for dropping a class without a W is listed in the Schedule of Classes. It can be found by clicking on the 5-digit CRN. Be sure to click on the CRN for each course in the schedule of classes to determine the last day to drop without a W and/or receive a refund, as it may be different for each course. 

If 你’re not sure if 你 should drop, sign into the Virtual 支持 Center to get connected with a counselor and discuss 你r class options.

你会 only see a course in Canvas 7 days before the class starts. If it is within 7 days of the class start day, one of the following reasons may be why 你 can’t the course in Canvas:

  • You may not actually be enrolled in 这门课 (may just be on the waitlist). 的候选人 students cannot 访问 a class until they actually add the class.

  • It may be that the instructor has not published 这门课 in Canvas yet. 你会 not be able to 访问 the actual course in Canvas if the instructor has not Published 这门课.  Contact the Instructor of 这门课 via email.  Email addresses can be found in the PCC目录.

Help Using Canvas

  • If 你 need 帮助 learning how to use Canvas, 看 Student Canvas 概述 或者" how to " 视频指南.
  • For Technical 支持, contact the 24/7 Canvas Student Hotline: (844) 303-4497 
  • If 你 are logged in to Canvas, 你 can also click the "Help" button for a 24/7 Chat with a Canvas representative.